General terms and conditions of CX9 GmbH:

1. Basis of Contract

  1. The following licensing, delivery and payment conditions shall form an integral part of the contractual agreement. Subsidiary agreements or conditions that deviate from those described here require written approval. Our offers are subject to change. The respective contract only comes into effect after our confirmation in accordance with these conditions.
  2. If a contract is concluded via a leasing company then it is only our general terms and conditions that apply with respect to both the relationship with the leasing company and the legal relationship between us and the customer. If the general terms and conditions of the customer or the financing leasing company deviate from our own, then it is exclusively our general terms and conditions that apply.
  3. If individual provisions of these general terms and conditions are non-applicable, the validity of the other provisions shall remain unaffected.


2. Delivery, Delivery Delays and Installation

  1. Partial deliveries are possible.
  2. Unforeseen circumstances such as force majeure, civil unrest, strikes, lockouts and major disruptions to operations for which we are not responsible shall extend the agreed periods and deadlines for the period of the disturbance of operations caused by these circumstances.
  3. If the agreed delivery date is exceeded by more than six (6) weeks, the customer has the right to set, in writing, an appropriate grace period with the stipulation that he or she will reject the delivery if the grace period expires. If the grace period expires without delivery, the customer is entitled, by means of a written declaration, to rescind the contract, in full or in part with respect to the parts of the contract that have not yet been performed. Further claims on the part of the customer in the case of delays or impossibility of performance are excluded. This shall not apply if liability is mandatory in cases of intentional or grossly negligent conduct.
  4. Installation of software programs is performed upon request and is billed according to the time required.


3. Due Dates for Payments

  1. Unless otherwise expressly agreed, payment shall be made net at the time of delivery.
  2. If there is a delay in payment on the part of the ordering party, then interest on arrears shall be charged at a rate of 5% above the applicable discount rate of the Deutsche Bundesbank. If delays occur with respect to payment of an installment, the entirety of the remaining debt will be due immediately. Checks or bills of exchange are only accepted as a conditional undertaking to pay. Bill of exchange charges shall be paid by the ordering party.


4. Reservation of Proprietary Rights

  1. Right of ownership for the delivered goods remains with the seller until final payment of the full purchase price. The customer is not entitled to sell or pledge the delivered goods until the final payment. In the event of seizure of goods by a third party, we and, if applicable, the leasing company, must be informed immediately.
  2. If the customer breaches the preceding terms, including in the event of delayed payments of any kind, we are entitled to demand the return of the delivered goods from the ordering party. The re-seizure of the delivered goods on the basis of the reservation of proprietary rights does not constitute a revocation of the contract.
  3. The customer is obligated to hold the delivered goods that are subject to the reservation of proprietary rights such that they are safe from fire, theft and other forms of damage, and must do so at his or her own expense, while providing us with evidence of this fact upon request.


5. Installation

  1. Costs for transport and transport insurance are borne by the ordering party.
  2. Installation of the delivered goods is performed upon request and is billed according to the time required.
  3. Pursuant to a separate agreement, we will set up and connect the purchased product and provide the customer with evidence, by means of running a standard installation test, that the purchased product is free from defects. Setup and connection are deemed to have been concluded when the standard installation test has been completed successfully.


6. Warranty

  1. Warranty and correction of faults are performed in accordance with the applicable legal provisions. The fulfillment of guarantee claims does not extend the warranty period. Additional claims are excluded, particularly claims for the compensation of damages that are not damages to the purchased product itself, i.e. loss of recorded data.
  2. Warranty claims are non-applicable if the customer allows a third party to perform repairs, modifications, changes or other interventions with respect to the purchased product or if the customer hands the purchased product over to a third party without authorization. A guarantee is also non-applicable in the case of damages or malfunctions that are caused by improper handling, excessive loading, insufficient maintenance, use of accessories sourced from third parties, abnormal operating conditions, multiple shift operation or transport damage.


7. Liability, Statute of Limitations

  1. We only accept liability within the scope of this contract. This is particularly applicable to claims resulting from fault in conclusion of a contract, from positive violation of contractual duty and advisory services or other support services provided by us, unless there is mandatory liability in cases of intent, gross negligence, or the absence of guaranteed characteristics. However, the customer agrees that because of the special nature of the purchased product any potential liability is restricted to the price of the purchased product. These claims expire by limitation within the legally stipulated period.
  2. The customer is responsible for the updating and safeguarding of his or her data inventories. If employees of CX9 Systems GmbH perform tasks on the hardware and software products listed in the contract it is assumed that safeguarding of data inventories and programs is in place and up-to-date.


8. Offsetting and Right to Refuse Performance

The customer is not entitled to offset our claims unless his or her challenge is uncontested or recognized by declaratory legal judgment. The customer does not have a right to refuse performance, nor a right of retention.


9. Software, Services

Separate contracts will be concluded for the delivery of software, program modifications and other services.


10. Court of Jurisdiction

The court of jurisdiction for both parties is Minden (North Rhine-Westphalia).



May 2020

MindenGo - 100 days Carsharing in Minden.

Olaf Funk, operator of MindenGo Carsharing: “It was an excellent idea to offer carsharing as an alternative mobility option in Minden. In CX9 Systems we found the perfect partner regarding the very important technical requirements, such as the smartphone App and the vehicle telemetry. Secondary, we are able to administrate the carsharing and car rental in one system, which has a fundamental impact on our degree of fleet utilisation.“

Minden Go car sharing app

April 2020

C-Cheq App for vehicle handovers and returns – A modern success story

Within no time plenty of our Customers decided to use the App in order to benefit from the automated process as well as the improved damage management, to name only two advantages. The smartphone / tablet usage ratio is almost equal, but the tablet is about to take the lead. The significance of digitalisation increases day by day, in order to simplify the communication with the customer or make it even possible.

October 2019


#GreenRider We went along on the ClimateTour2018 with Thore Schölermann. An environmentally aware trip through east Westphalia on a StreetScooter from MK Autovermietung using CX9 Systems’ own carsharing app.

Streetscooter C-Rent

March 2018

C-Share – the latest product from CX9 opens the door to the future of online car reservations.

What only intrepid visionaries dared to dream just a few years ago has now become reality: the way the Internet is used has changed fundamentally. Ever since the smartphone became available, sporadic surfing on a PC has been superseded by uninterrupted Internet use by means of mobile end devices.

Companies need to respond to these changes, including ones in the car rental industry. CX9 has embraced the change, and will soon be extending its product range accordingly. Having already introduced our online reservation module, which allows our customers’ online reservations to be made by the end users straightforwardly and transparently, this service will be extended to reservations by smartphone in the future as well.

The “C-Share” app, which can be downloaded from the App Store or Google Play Store, allows end customers to reserve vehicles of their own accord using their cell phone. And that’s not all. If the vehicle is equipped with the right kind of receiver unit, such as a Cloud Box, then the car can be unlocked by the customers themselves by sending a PIN. Furthermore, the customer can work their way through a checklist stored in the app in order to complete their own check-out, including reporting and documenting any damage. Once the checklist has been completed, then the customer can start their journey. The app is also used to check in, and to lock the vehicle. And full transparency is guaranteed at all times. The customer can view their previous rentals and reservations at any time.

C-Share will make it possible for car rental companies to respond to customers’ changing patterns of Internet usage in the future, and to continue to optimize internal processes. And this CX9 product can, of course, be customized to cater to your personal preferences and requirements.

If you’d like to learn more about C-Share, or are interested in purchasing it, please contact CX9.

February 2018

CX9 participates in the bfp Fuhrpark-FORUM 2018

On June 13 and 14, 2018, the bfp Fuhrpark-FORUM is being held for what is now the 17th time.

This event, which is held at the Nürburgring, is a very important occasion for the fleet industry, with more than 800 fleet managers meeting up for it.

CX9 and its products will, of course, be attending as well, and will be setting up a stand of our own there to showcase our products to an industry audience, comprised of corporate customers. We will be directing a particular focus on presenting our latest products, such as the smartphone app “C-Share”, which is used in the field of corporate carsharing, however those visitors who are interested will also be able to obtain information about our existing product portfolio. Mr. Norman Schwarzkopf will be available the entire time, and will be more than happy to answer any questions you have.

Remove  Bfp Forum Logo

January 2018

Team grows to more than 30 employees

Now that the New Year has arrived, we are welcoming some new members to our team! In particular, we’ve increased the number of staff providing our support services. This will allow us to respond to and process all queries and concerns our customers have as quickly and efficiently as possible.

And it’s not just our support service which has grown. We have also welcomed new employees to project management and to our interface programming divisions.

Our team has now grown to more than 30 employees. And now the only headache that the size of our team is causing is that we soon won’t know where to find space for all the new colleagues…

December 2017

CX9 takes part in the trade fair Flotte! The Industry Event

On March 21 and 22, 2018, the trade fair Flotte! The Industry Event is being held in Düsseldorf.

This networking fair in Düsseldorf is a very important meeting place for fleet managers working in the fleet industry. CX9 and its products will, of course, be attending as well, and will be setting up a stand of our own there to showcase our products to an industry audience – comprised of corporate customers.

We will be directing a particular focus on presenting our latest products, such as the smartphone app “C-Share”, which is used in the field of corporate carsharing, however those visitors who are interested will also be able to obtain information about our existing product portfolio.

Please come and see us in Hall 8a, at stand F 26!

132 logo messe flotte grau

June 2016

PORSCHE and C-Rent – a match made in heaven!

Porsche Drive is launching its own car rental service and website with online reservations, and in doing so relies on know-how and technology from CX9!

June 2015

In-house news:

Our growth spurt continues unabated, and we’ve now made it to two dozen… The entire top floor of our wonderful office building is now in our hands!

April 2014

Our C-Rent web was the topic of a presentation held at the “tekom Spring Conference 2014” in Augsburg!

tekom (the industry conference for ‘technical communication’) is organized for professionals working in the industry and at service providers that deal in technical communication. One of the 24 presentations held at the conference was about our C-Rent web module “Mobile Handover and Return of Rentals”! Our colleague, José-Luis Muňoz and Prof. Dr. Volkert Brosda from the Hannover University of Applied Sciences and Arts were the expert speakers presenting the talk, which was titled “Web-app Development Needs the Right Technology Mix!”. And this is exactly what we’ve found!

tekom frühjahrstagung 2014